IMPORTANT NOTE


Under Microsoft NCE, term lengths are strictly enforced. Therefore, if you opt for an ANNUAL SUBSCRIPTION term, you will be unable to cancel or reduce the number of licenses under that subscription until the end of that Annual Term. Even if licenses are not actively being used, the costs associated with them will still be due. Microsoft has designated a 7-day window to make these changes once the subscription term has ended. Additional licenses can be added to an existing subscription at any time and do not affect the start or end dates of the term.


Purchasing New Subscriptions


Note: If you would like to increase the license count for a subscription already being used by your organization, please see the 'Changing License Quantities' section below.


To purchase licenses for a new subscription, please use the following steps:

  1. Log into the Control Panel at https://cp.cloudplusservice.com/ with your administrative credentials.

  2. Once logged into the Customer account, click on My Services in the left-hand menu.
  3. In the My Services page, click on the Microsoft Office 365 vendor band to open the Microsoft 365 services page.
  4. Click on the License Purchase tab.
  5. Click the Purchase Subscription button.
  6. Locate the subscription you would like to purchase, and enter the quantity of licenses you would like to purchase.
  7. Click the Next button.
  8. Select the Term and Billing Frequency for the Subscription.
  9. Click the Okay button to complete the license purchase

  10. The new subscription purchase will typically take a few minutes to complete.  Licenses are placed in a Pending state by Microsoft for a few minutes until verified. Once the purchase has been completed, the new licenses will appear under the Licenses Assigned list.  The QTY column will reflect the current number of licenses that are assigned to users, and the total number of licenses that have been purchased for the account.

Changing License Quantities


NOTE: License removal and cancellation requests will not take effect until the end of the existing Subscription Term

To add licenses for an existing subscription, please use the following steps:

  1. Log into the Control Panel at https://cp.cloudplusservice.com/ with your administrative credentials.

  2. Once logged into the Customer account, click on My Services in the left-hand menu.
  3. In the My Services page, click on the Microsoft Office 365 vendor band to open the Microsoft 365 services page.

  4. Click on the License Purchase tab.

  5. Click the Edit button next to the quantity of the license you would like to change.

  6. Enter the new quantity.

  7. Click the Yes button to submit the new license quantity.


Assigning Licenses to Users


Licenses can be assigned to users either through the multi-user edit page, or through an individual user's Edit User Details page.  Please use the steps below for each method.

 

Assigning Licenses via the Multi-User Edit Page


  1. Log into the Control Panel at https://cp.cloudplusservice.com/ with your administrative credentials.

  2. Once logged into the Customer account, click on My Services in the left-hand menu.


  3. In the My Services page, click on the Microsoft Office 365 vendor band to open the Microsoft 365 services page.


  4. Click on the License Assignments tab.

  5. Check the users to which the licenses will be assigned.

  6. Check the license(s) that will be assigned to those users.

  7. Click the Save button.


  8. Please note that it will generally take a few minutes for new license assignment to propagate in Microsoft's systems.


Assigning Single User Licenses


  1. Log into the Control Panel at https://cp.cloudplusservice.com/ with your administrative credentials.

  2. Once logged into the Customer account, click on User List in the left-hand menu.

  3. Click on the Settings button for the desired user.

  4. Click on Edit user details.

  5. Click on the Services tab.

  6. Click on the Settings button in the Microsoft Office 365 vendor band.

  7. Click Configure Service.

  8. Select the license that you would like to assign to the user, and then click the Next button.

  9. If this user is being newly provisioned in the Microsoft 365 tenant, enter a password for the new user.

  10. Click the Process button.